FAQ

We offer high-quality raw and virgin human hair from India, Cambodia, the Philippines, and Burma. The selected hair is chosen for durability, natural movement, and styling versatility.

Shipping times vary depending on whether the unit is ready-to-wear or customized. Estimated delivery timelines will be provided at checkout, and tracking details are available once your order ships.

Yes, we offer customization options such as length, density, cap construction, and styling. Customization options will vary depending on the unit selected.

We recommend gentle cleansing, proper storage, and using quality hair care products to maintain the longevity of your unit. Detailed care instructions are provided with your order.

Due to the nature of hair products, all sales are final unless otherwise stated. Please review your order carefully before completing your purchase.

A cranial prosthesis is a medical-grade wig designed for individuals experiencing hair loss due to medical conditions such as alopecia, chemotherapy, or other health-related causes.

Yes. Each unit is selected and customized to provide a natural hairline, appropriate density, and a realistic overall appearance tailored to your preferences.

We offer support for VA coverage, direct private insurance billing (when eligible), and reimbursement documentation. Coverage is determined by your provider and is not guaranteed.

Your consultation is a one-on-one virtual session where we assess your needs, guide you through measurements, and recommend the best options for your comfort and lifestyle.

Production timelines typically range from 8–15 weeks, depending on customization. We will provide updates throughout the process.

We offer ongoing support, including virtual care sessions, maintenance services, and White-Glove Virtual Fitting to ensure you feel comfortable and confident.

Yes. Our cap options and materials are selected with comfort in mind, especially for clients with sensitive scalps or medical hair loss.